🗣Communication/negotiator coach 🗂 Entrepreneur/4 businesses/podcast. Decade + as Int. Hostage/Crisis Neg 🇬🇧 🗣Privileged to share thousands of life changing conversations with incredible people in the most challenging of situations. 👂 🤝I specifically help busy women improve their relationships and feel heard through my three step “how to communicate with confidence ” system. 🥇First female Director of the National Hostage & Negotiation Police Training in the UK. International Negotiation and Communication Trainer including working closely with the FBI. Operational experience in international/national kidnaps, crisis negotiation and suicide intervention. 🤝Did you know the majority of police negotiators in the UK are volunteers who negotiate because they want to make a difference. They provide 24/7 cover 365 days of the year. They are some of the unsung heroes of the emergency services 🏅 Mental health advocate ☺️ Kindness is key and free 🅱️ I believe we all have a story and we can learn from everyone. 👩‍👩‍👧 Step mum - I have learnt so much about negotiation and building relationships through my lovely daughter. 📚Dare to Listen - My self development book where I share my journey and life lessons from hostage and crisis negotiations is close to being published 🎤Podcast: https://podcasts.apple.com/gb/podcast/the-communication-coach/ Mission is to use the skills I learnt as a negotiator to help others improve their communication in every day relationships. Three lessons from the thousands of conversations I was privileged to share in: We all have a story We all have a crisis at some time Many of us feel lonely and unheard. ☕️Created a community hub in my village consisting of a garage, gym and coffee shop so no one in my area would have to feel lonely and would always have a place to go. Gym and coffee shop are social enterprises. Communication is not a soft skill, it’s the fundamental core of every day interaction which is incredibly powerful. Changing the world one conversation at a time 😁