Customer Experience Strategist | Thought Leader | Startup Advisor | Educator | Speaker | Mentor | CH Moderator — 📩 About Me: 🧿 Principal / Chief Experience Officer, Transformidy 🧿 Regional Leadership, Customer Experience Professional Association 🧿 Advisory Board Member, Aviation Festival Americas 🔗 linkedin.com/in/larrykleung 📍Toronto, Canada 🇨🇦 🌎 Mission: Strategize, assess, and design customer and employee experiences that empower companies to find their voice, set the right expectations, build engagement, and improve their bottom line. — 🌐 Interests: 📈Digital Transformation, Immersive Experiences, Lifetime Customer Value, Branding, Marketing, Diversity, Equity and Inclusion (DEI) 💭Design Thinking, Curious Mindset, Thought Leadership, Public Speaking 🌳 Environment Social Governance (ESG), Sustainability 🚅 Smart Cities, Mobility, Futurism, Data Management, Digital Health — 🔦 Find me hosting rooms on: Customer Experience, Leadership, Retail, Hospitality, Travel, Emotional Intelligence, and Design Let’s connect on Instagram, Twitter or LinkedIn to continue the conversation and explore collaboration opportunities.