Doing Customer Experience (CX) Right®‬ as a brand differentiator.🎙️ Speaker, Podcaster, Advisor. Co-Author 2 books. You have a CX job whether you realize it or not. Let’s 💬 chat! 🌐 DoingCXRight.com ——WHAT’S DoingCXRight®‬❓— Heart & Science™️ framework to differentiate brands to increase * loyalty & empathy * referrals * repeat followers -buyers * satisfaction + Net Promoter NPS * human connections while earning profit 📈 ——-WHY / CX MISSION❓🚀—- As a consumer, I have seen too many brands miss opportunities to delight customers and meet their needs. Likewise, I’ve felt and witnessed employees not feeling valued, included, and empowered to deliver customer excellence. Consequently, I am on a mission to create and inspire better experiences so that REAL human connections and happiness exist. 😀❤️🙏🏻🤝 ————WHO AM I❓———- * Mom. 2 humans kids. 2 furry 🐶 🐶 * Blogger and writer ✍️ * Business mentor & coach * LinkedIn Branding Guru 👩🏻‍💻 * 5 Universities CX Board Advisor 🎓 * Time management expert ⏰ * Competitive backgammon player 🎲 * Apple fitness lover 🏃🏻‍♀️ * Diversity & Inclusion advocate 👩🧑🏽‍🦱👩🏻‍🦰 👨‍🦰(Happy employee = happy customer) 🔽 Hosting: “Women Leaders Making A Difference” group on LinkedIn. DM for link ————LINKEDIN ——— I SPEND MOST TIME: 🔽 🌐 https://LinkedIn.Stacy-Sherman.com 🔽 🔽